Re-shipping Orders
If for any reason, we ship your package and it is returned to us, you will need to pay a re-shipment fee. Every time a new shipping label is created, there is a cost associated with it.
Examples of returned packages are (but not limited to):
- Incorrected address provided in order
- Closed Po boxes
- Incorrect gate code
We will most likely contact you if we received a returned package, but if not, please contact us at contact@klashescosmetics.com and we will send you an invoice for the re-shipping fee before we can mail out your order again.
NO EXCEPTIONS